![]() Step 3 – Connect to the QuickSupport app from your Computers & Contacts list. Step 2 – Add the TeamViewer ID of the TeamViewer QuickSupport to your Computers & Contacts list. Step 1 – Download the TeamViewer QuickSupport app on the mobile device ![]() For single connections, you can use the TeamViewer ID of the mobile device.įollow these simple steps to establish a connection within a few minutes. Simply by entering the device’s TeamViewer ID within your TeamViewer full version (on Windows, Mac, or Linux), you can connect to the QuickSupport app as easily as connecting to a Mac, Windows, or Linux computer.įor seamless integration of support for mobile devices into your daily support business, you can add devices to which you connect regularly to your Computers & Contacts list. ![]() The experience of using mobile device support is similar to any other TeamViewer connection and provides features like: This way you can, for example, help users with setting up their Bluetooth connection within the operating system settings of Android and/or guide users through a workflow within your own finance app on an iPhone or iPad. While the Screen Sharing SDK deals with providing support directly to a user in-app, you can provide support to an entire mobile device by connecting to the TeamViewer QuickSupport app.īy using mobile device support with TeamViewer, you can connect to any mobile device running iOS or Android, and even remote control Android devices. With TeamViewer, support for mobile devices can be as successful and easy as providing support for PCs. Thankfully, there’s help at hand to resolve these issues. Often it leads to misunderstandings and frustration along with not even solving the problem. It’s time consuming and complicated to explain remotely what to do and where to click.
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